Advisory Services Built for Complex Payments
We work with merchants in high-risk, high-volume sectors to solve the payment challenges that generalist advisors cannot. Every service we offer is grounded in deep sector knowledge and long-standing industry relationships.
Acquiring Strategy
Secure the Right Acquiring Relationships
Finding and retaining acquiring partners is one of the most consequential decisions a merchant in travel, hospitality, or gaming can make. The wrong acquirer means higher costs, restrictive reserve requirements, or — at worst — sudden termination.
We leverage our network of 40+ acquiring relationships to identify the right partners for your business model, risk profile, and volume. We manage the entire process: from initial outreach and application preparation through to contract negotiation and onboarding.
Beyond traditional card acquiring, we advise on alternative payment methods (APMs) — including bank transfers, digital wallets, and local payment schemes — ensuring your checkout is optimized for every market you operate in. Our cross-border expertise means we understand the nuances of currency routing, local acquiring, and FX cost management across multiple jurisdictions.
What We Deliver
- Acquirer identification and shortlisting
- Application and underwriting support
- Contract review and negotiation
- Onboarding and integration oversight
- Alternative payment method (APM) strategy
- Cross-border routing and FX optimization
Risk Management
Reduce Chargebacks and Protect Your Processing
Chargebacks are an existential threat for merchants in complex sectors. Elevated dispute ratios trigger scheme monitoring programs, damage acquirer relationships, and — if left unchecked — result in termination and placement on industry blacklists.
We conduct forensic analysis of your chargeback data to identify root causes, implement targeted mitigation strategies, and work with your acquirer and scheme contacts to manage your way out of monitoring programs where necessary.
For qualifying merchants, we offer a chargeback guarantee program: a structured engagement where we commit to measurable dispute ratio reductions within defined timeframes. If we don't hit the agreed targets, you don't pay. Our track record speaks for itself — we have consistently delivered chargeback reductions of 30–50% for clients in travel and gaming within the first 90 days of engagement.
What We Deliver
- Chargeback root cause analysis
- Dispute mitigation strategy
- Scheme monitoring program management
- Fraud prevention framework review
- Chargeback guarantee program (qualifying merchants)
Scheme Optimisation
Reduce Interchange and Scheme Costs
Card scheme costs — interchange, scheme fees, and assessments — represent a significant and often poorly understood component of total payment costs. Most merchants are paying more than they need to.
We analyse your full payment cost stack, identify optimisation opportunities across interchange qualification, scheme fee structures, and routing logic, and implement changes that deliver measurable savings without compromising acceptance rates.
What We Deliver
- Full payment cost audit
- Interchange optimisation
- Scheme fee benchmarking
- Routing and acceptance rate analysis
Compliance Advisory
Navigate Regulatory and Scheme Requirements
The compliance landscape for cross-border merchants is complex and constantly evolving. PCI DSS, PSD2, SCA, AML obligations, and scheme-specific rules create a web of requirements that must be managed carefully.
We provide practical, commercially-grounded compliance advice — not theoretical frameworks. We help you understand what is required, what is best practice, and how to implement controls that satisfy regulators and schemes without creating unnecessary operational friction.
What We Deliver
- PCI DSS scoping and gap analysis
- SCA and PSD2 implementation review
- AML programme assessment
- Scheme rule compliance audit
How We Work
A Structured Approach to Every Engagement
Discovery
We begin every engagement with a thorough discovery process — reviewing your transaction data, existing contracts, processing history, and business objectives before making any recommendations.
Analysis
Our team conducts a forensic analysis of your payment stack, identifying gaps, risks, and opportunities across acquiring, risk, cost, and compliance dimensions.
Strategy
We develop a clear, prioritised action plan with defined outcomes, timelines, and accountability. No generic frameworks — every recommendation is specific to your business.
Execution
We work alongside your team to implement the strategy — managing acquirer relationships, scheme interactions, and vendor negotiations on your behalf.
Speak to a specialist
Every engagement begins with a confidential conversation. Tell us about your business and the challenges you're facing — we'll tell you honestly whether and how we can help.
Get in Touch